Today, 70% of complaints reported to cleaning and hygiene service providers relate to the absence of consumables. With the rising cost of raw materials, it has become clear that public-facing establishments need to adopt connected hygiene solutions to optimise both their quality of service and financial performance.
Usage-based cleanliness: an obvious choice
The growing trend of remote work in France highlights the importance of usage-based cleanliness. This approach focuses on meeting actual needs as efficiently as possible by optimising cleaning services. For example, during a seminar or depending on the intensity of remote work periods, a company may experience fluctuations in restroom usage. Usage-based cleanliness means adapting cleaning operations accordingly — increasing or reducing the frequency of cleaning staff visits as needed. Connected hygiene makes this possible by providing real-time data on actual needs within equipped facilities, making it easier to implement a more responsive and efficient cleaning strategy.
The Environmental Impact of Smart Cleaning Solutions
Replacing a toilet paper roll that’s only a quarter used isn’t something we’d usually consider — yet this is still a common practice in many cleaning services today. Connected hygiene, or smart cleaning, helps address this issue by providing real-time data on the fill levels of connected dispensers, allowing cleaning operations to be adjusted accordingly. The benefits are clear: reduced environmental impact by avoiding consumable waste, cost savings on supplies and cleaning services, and improved user satisfaction. No wonder connected hygiene is currently gaining strong momentum in the cleaning industry.
Smart Hygiene: A Major Challenge Ahead
A forerunner in the field of connected hygiene, JVD has been offering its HygiaConnect solution since 2019. Already recognised with the Expert Award at the IoT Challenge by Objenious (Bouygues Telecom), the solution continues to evolve, integrating new services into its product range. Most recently, a partnership with MoveWork has further enhanced the HygiaConnect platform.
This range of connected equipment — including bins, toilet paper dispensers, hand towel dispensers, and hand sanitiser dispensers — is the most comprehensive on the market. Consistent with JVD’s commitment to openness, HygiaConnect devices are compatible with a wide choice of consumables, offering customers real freedom. With the rising cost of raw materials, the need for precise consumable management to better control costs has become even more critical.
Beyond consumable optimisation, HygiaConnect also enables enhanced monitoring of cleaning operations. With real-time data and detailed reporting, cleaning service providers gain valuable visibility, allowing them to improve service quality both day-to-day and over the long term.
Real-Time Monitoring to Boost Responsiveness
Real-time data reporting enables alerts to be sent before consumables run out, allowing the right actions to be taken at the right time on site. These critical thresholds, set by the site manager, help prevent downtime of facilities. For example, an alert is triggered when a bin is full or exceeds a critical level.
Reporting for Proactive Management
Analyzing the data collected through reporting is extremely useful for optimising the management of cleaning services. These data become valuable when accumulated over time, both quantitatively and qualitatively.
Quantitative reporting shows how many hand towel rolls or litres of soap are consumed over a customisable period. This enables measured restocking, tailored to the needs of each facility.
Qualitative reporting, by calculating instances of supply shortages, provides an availability index for the facilities, serving as a key indicator of service quality. This allows for targeting critical areas or specific product groups to effectively improve cleaning performance where needed.
HygiaConnect Smart Technology
JVD’s HygiaConnect solution has been designed and developed for easy deployment and installation. Built on LoRa technology (long-range wireless communication), device connectivity is plug-and-play and fully secure, operating independently from traditional on-site IT networks. Additionally, the entire range of connected equipment runs on batteries, eliminating the need for costly electrician interventions.
As you can see, HygiaConnect stands out today as an accessible and open connected hygiene solution. It enables a better understanding of consumable usage and more effective management of cleaning services. Contact us today to be supported by our team of specialists in implementing your connected hygiene project.
